ff8b's Privacy Policy

ff8b collects various types of information from you that are necessary for the proper operation of our services. This information is detailed below:

2.1 Information You Provide Directly

Information you provide yourself during account registration and management:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address and mobile number
• National ID (NID) or passport details (for identity verification)
• Address and residential information
• Payment information such as bKash, Nagad, or Rocket account details, or bank account information

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Login time, logout time, and session duration
• Pages visited and usage patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

For financial transactions, we keep records of the following:

• Deposit and withdrawal amounts and dates
• Details of the payment method used
• Transaction reference numbers and status
• Bonus usage and wagering-related information

ff8b never sells, rents, or allows your personal information to be used for advertising purposes by third parties. However, sharing information may be necessary in the limited circumstances described below:

4.1 Service Provider Partners

Information is shared only to the extent necessary with third parties that assist in operating our platform — such as payment processing companies, identity verification services, and technical service providers. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may provide required information in response to lawful instructions from law enforcement agencies or a court of competent jurisdiction. Such disclosure is part of our legal obligations.

4.3 For Protection Purposes

If disclosing information is essential to protect the safety of a user or a third party, or to prevent fraud or illegal activity, information may be shared to a limited extent.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. However, the terms of this policy will continue to apply, and users will be notified in advance.

Protecting your information is one of ff8b's highest priorities. We implement industry-standard technical and organisational measures.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Database Encryption: Stored sensitive data, especially financial information, is kept in an encrypted state.
• Two-Factor Authentication: An option to add an extra layer of security to your account login.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorised access attempts.

6.2 Organisational Safeguards

• Only authorised staff can access users' personal information.
• All staff are bound by confidentiality agreements.
• Regular security audits and assessments are conducted.

6.3 Response to Security Breaches

If a data breach occurs that could create a risk to your rights or freedoms, we will notify you and the relevant authorities as quickly as possible.

ff8b respects your rights regarding your information. Your key rights are outlined below:

8.1 Right of Access

You may request at any time to find out what information we hold about you. We will provide you with a detailed report within a reasonable timeframe.

8.2 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you may request a correction. This can be done from the profile section of your account or with the help of the support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information where legal obligations or legitimate interests exist.

8.4 Right to Object to Processing

If you do not wish to receive marketing communications, you may object at any time. We will action such requests without delay.

8.5 Right to Lodge a Complaint

If you believe we have violated your privacy rights, please contact our support team first. We will investigate your complaint seriously and work to provide an appropriate resolution.

ff8b reserves the right to amend this privacy policy as needed. We will notify you appropriately before any changes take effect.

10.1 Notification of Changes

For significant changes, we will send a notification to your registered email address and display a clear notice on the platform.

10.2 Meaning of Continued Use

Continuing to use our platform after an updated policy is published will be taken to mean that you have accepted the revised policy. If you do not agree with the changes, you have the right to close your account.